Terms & Conditions


This website is owned and operated by Ssoul (hereinafter 'We', ssoulstudio.com) having its  Corporate Office at 906-A Panchratna, 9th Floor, Mama Parmanand Road, Opera House,Mumbai 400004. In using the www.ssoulstudio.com service, of Ssoul by Mansi you ("You" means the person using ssoul.com) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website. Ssoul reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by Ssoul by Mansi. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Ssoul by Mansi.

If you have any queries about these terms & conditions or have any comments or complaints on or about our website, please email us at sales@ssoulstudio.com
We use UPS & EMS as our office global delivery service as our reliable, guaranteed efficient, traceable & insurable. But we cannot assure responsibility related to the wrong shipping address. All the order is shipped from India risk free with insurance. Ssoul courier all the insurance fee on all item purchased directly from ssoulstudio.com Buyers shall pay all custom duty other expenses of your country while import the Jewellery.
A tentative delivery time will be given along with the formal order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.
Returns Policy:
Goods we will return only if there is any manufacturing defect and it is non repairable. While return the goods please mention the problem by hand written note with the goods.
All the return goods will be packed properly with the invoice. All the expenses & charges will we reduce from the payment you make and then send you the rest of amount.
You have to return the goods within 7 days from the delivery date of goods. Please do not hesitate to Contact Us if you have any questions regarding our Returns Policy.
Privacy Policy:
Ssoul will occasionally update its privacy statement to reflect company and customer feedback. Ssoul encourage you to periodically review this page to be informed of how we are protecting your information. If you have question or concerns about policy changes, you should first contact the Ssoul customer service department at: sales@ssoulstudio.com
Use Of Technology: 
We are using Cookies and Session in our website. If you completed the order process, please close current window of brower and use new window. If anyerror message is displayed on this website, please refresh home page or contact to Administrator. "Cookies" are small pieces of information that are stored by your browser on your computer hard drive.
IP Address: 
Ssoulstudio.com collects your IP address, can not be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Ssoulstudio.com servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help Ssoul collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with Ssoul partners, but your IP address will not be distributed.
Prices throughout the website are quoted in the following currencies: Indian Rupees (INR) Payment can only be accepted in this currency.
For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations.
At Ssoulstudio.com, we're committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices.
Ssoulstudio.com and Ssoul by Maansi stores operate separately. This means that the products and prices offered at each may differ.
Ssoulstudio.com might carry something not offered in stores A silver bangle may be priced differently in the stores than on Ssoulstudio.com 
Similarly, promotional offers (such as coupons and additional discounts) offered at one may not be used at the others.
No act or omission of Ssoul Jewels prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products are handcrafted so there may be some variations in the actual product received.
Packaging of the product may vary from the packaging of the product displayed in the website. All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders. We will inform you if we are unable to fill your order.
Prices on the website and all Ssoul stores are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold, Silver and precious stones are commodities, with market fluctuations beyond our control. Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials, and does not mean that we have increased our mark-up.
If you wish to cancel or modify your order, please send an email to sales@ssoulstudio.com. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 3 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by ssoul and accept ssoul decision regarding the cancellation.
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.
Ssoul owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).
You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our contact us page to apply for permission to reproduce the content.
While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors.